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Here to help
Frequently Asked Questions
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Do I need to know the balance on my gift card?
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Can I request an invoice for fuel?
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I lost my PIN / I want to change my PIN
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I am missing points/ my points won’t add to my loyalty card?
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How can I check the balance on my gift card?
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I have money on my gift card but it continues to be declined?
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I would like to apply for a fuel card
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I want to report an issue with Fuel on one of your sites.
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I want to register a loyalty card? I have changed my email/different phone number?
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I want to report behavior I didn’t like on site.
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My fuel card is expired
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I have an issue with my direct debit
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Can I top up the balance on my Circle K Gift Card?
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Do all Circle K stations accept Circle K Gift Cards?
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I need to change my address
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How long is my gift card valid for?
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I do not recognize a transaction on my fuel card statement.
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I want to report damage I have incurred on site.
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I want to set up an account but it says my phone number is already used?
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I want to report an issue with the food at one of your sites.