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Here to help
Frequently Asked Questions
I want to order a new card
Read more to find out how to order a new card.
How do I stop a card?
You can stop and replace cards easily in the Customer Portal - read more here!
Why is my card not working?
There can be a few reasons why a card may not work - read more here!
What should I do if I blocked my PIN?
No need for you to do anything, your PIN will automatically unblock at 9am next working day.
How do I change my PIN?
Follow details outlined below.
What should I do if I havent received my PIN?
It may take up to 7 working days from the receipt of your fuel cards for the PIN to arrive.
How do I get a copy of my invoice?
You can easily download and view your invoices in our Customer Portal – read more here.
Can I receive invoices via e-mail?
In order to start receiving invoices via e-mail please see instruction below.
How do I change company info?
In order to update your company information - read more below!
How do I login to the Customer Portal?
Here's how to log in to the Customer Portal - click below to view step-by-step instructions!
I can't remember my login for the Customer Portal
To reset your password in the Customer Portal - read more below!
Where do I find a map with all stations?
Where can I find information about Circle K stations.
Do you have a card that works in Europe?
Yes, we have a card that works in Europe – so further information below.
Where can I charge my electric car?
Today we have a large network of fast chargers along the roads in Ireland.