Frequently Asked Questions
Frequently Asked Questions
Here to help

Frequently Asked Questions

  • How do I get a copy of my invoice?​
  • Where can I charge my electric car?​
  • Why is my fuel card not working?
  • How do I stop a fuel card?​
  • How do I login to the Customer Portal?
  • What should I do if I blocked my PIN?
  • I can't remember my login for the Customer Portal​
  • Can I join Play or Park if I am a Fuel Card customer?
  • Do you have a card that works in Europe?​
  • Where do I find a map with all stations?​
  • I want to order a new fuel card​
  • Can I receive invoices via e-mail?
  • How do I change my PIN?​
  • What should I do if I havent received my PIN?
  • How do I change company info?​

Contact Us

Before contacting us, we recommend browsing through our FAQ articles, where we have outlined steps that you can take to solve most common questions and requests.

Card Customer Service (weekdays 09:00-17:00): 1800 323233 or 091 482900.

You can also get in touch with our Customer Service team, feel free to e-mail us at

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