Frequently Asked Questions
Frequently Asked Questions
Here to help

Frequently Asked Questions

  • Where can I charge my electric car?​
  • How do I get a copy of my invoice?​
  • Why is my fuel card not working?
  • How do I login to the Customer Portal?
  • How do I stop a fuel card?​
  • I can't remember my login for the Customer Portal​
  • Where do I find a map with all stations?​
  • Can I receive invoices via e-mail?
  • I want to order a new fuel card​
  • What should I do if I blocked my PIN?
  • How do I change my PIN?​
  • Do you have a card that works in Europe?​
  • What should I do if I havent received my PIN?
  • How do I change company info?​

Contact Us

Before contacting us, we recommend browsing through our FAQ articles, where we have outlined steps that you can take to solve most common questions and requests.

Card Customer Service (weekdays 09:00-17:00): 1800 323233 or 091 482900.

You can also get in touch with our Customer Service team, feel free to e-mail us at

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