FAQs on Fuel Fleet Cards

The receiver of the Circle K Gift Card will see an 'Add to wallet' button, when Circle K Gift card arrives in their e-mail. Click on the button and the card is added to their e-wallet.

Most of the stations on our network can accept Circle K Gift Cards, our Circle K Express sites do not sell or accept Circle K Gift Cards. You can find a list of participating stations here.

Yes, you can select and purchase Circle K Gift Cards which are related to the specific product category. Visit the Circle K Corporate Gift card account to explore all options.

Circle K digital and physical cards are accepted in all countries where Circle K operates its stations & stores. To find a list of stores that accept Circle K gift cards, please follow this link.

You can view your available funds on the Circle K Corporate Gift Card site. To access this information, please follow these steps: 

1. Log into the Circle K Corporate Gift Card site here.

2. Available account funds will be seen on the left side of the selection bar, next to the “Account details” section.

Here you can see which stations we offer fast charging today in our station locator:

1. Click on «Filtering»
2. Select «EV Charger»

You can also view our station network in our Circle K App: we offer both iOS and Android versions.

The reasons why a card does not work may be due to:

1. Forgotten or wrong PIN code
2. Exceeded card limit
3. Damaged or worn card
4. Temporary system error
5. Card might be restricted for purchases for a specific product

Call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.

You can easily stop your card in the Customer Portal - log in here!

If you don’t have access to the Customer Portal – register or read more HERE.

If your card is stolen or lost, you can call us on telephone number 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie - Monday –Friday 09:00- 17:00 or contact your Account Manager.

If not registered, please email info@circlekcard.ie or call 1800 323233 or 091 482900 and request online access.

If you are already registered for our Customer Portal login using the link below.

Not at all. HVO100 is engineered to perform just like traditional diesel, providing the same power and efficiency. It’s even better in some cases, offering improved cold-weather performance due to its high cetane number, which is 70+ compared to fossil diesel which is minimum 51. As well as lower emissions, high cetane results in a short ignition delay, less engine wear, and more complete combustion.

For most modern diesel engines, no modifications are needed. HVO100 is fully compatible with many HGVs straight out of the pump. We recommend checking with your vehicle manufacturer for specific guidance.

For an overview of your orders, log into the Circle K Corporate Gift Card account using your credentials. 

1. Navigate to the 'Order Dashboard' section. 

2. In this section, you will find a list of your orders. 

3. Each order is accompanied by its status and other relevant information. 

4. For more detailed information about a specific order, click on that order. 

5. This will provide you with details such as the order date, value, status, and the order processing history.

Transitioning is straightforward and usually requires no retrofitting of vehicles. HVO100 can be mixed with regular diesel during the switch, allowing for a phased rollout across your fleet. It’s readily available at select Circle K locations with expanding coverage.

Use our station search to find the nearest station / store.

1. The information about our stations can also be found on our website
2. Download our Circle K App: we offer both iOS and Android versions

You can easily produce an invoice copy in the Customer Portal!

If you don’t have access to the Customer Portal – register HERE.

Or request from our customer service team on info@circlekcard.ie or call 1800 323233 or +353 91 482900.

Switching to HVO100 can cut your fleet’s CO2 emissions by up to 90%, helping you meet corporate sustainability goals and comply with environmental regulations, including RED II, ISCC, Redcert, and EN15940.

Your invoices will be delivered by e-mail or EDI depending on what you have selected during the registration process in the Circle K Corporate Gift Card account.

You can log in to the Circle K Corporate Gift Card account here, click on the 'Order Dashboard' to access your purchase history, including order dates and order amounts.

No need for you to do anything, your PIN will automatically unblock at 9am next working day .

If you can't remember your PIN, please contact customer service at info@circlekcard.ie or call 1800 323233 or +353 91 482900 who will arrange a replacement to be sent by post.

1. If you forgot your password, click on “Forgot Your Password” and enter your Customer ID and e-mail address to reset the password.

2. If you forgot your Customer ID, please contact Customer Support here.

If you're buying a Circle K Gift card for the first time:
1. Please sign up for an account here.
2. If you already have an existing account: Log in using your credentials here.
 
To purchase a Circle K Gift card, follow these steps:
1. Visit the Circle K Gift card page here.
2. Click on the "Buy a card" tab.
3. You will be redirected to the Circle K Corporate Gift card account for card ordering and other operations.
 
To order your Circle K Gift card through the Circle K Corporate Gift card portal:
1. Log in to your account.
2. Click on the "Create new order" button.
3. You have two options for ordering:
a) Single Delivery
b) Bulk Delivery

The digital Circle K Gift card will be delivered to the recipient's email address, which should be provided during the ordering process.