Man driving his car by a Circle K station

Drivers, start using the Circle K Pro app

Follow our simple steps below to be able to start using the Circle K Pro app, as a driver.
Circle K Pro portal interface, with focus on Circle K Pro app option

1. Ask your fleet manager to add you.

To start using the app, your fleet manager must add you using the Circle K Pro portal.
You will then automatically be sent an invitation by email, with instructions on how to sign up.
Circle K Pro app email invitation

2. You will receive an invitation to start using the app.

Once you have been invited to use the Circle K Pro app, you will receive an invitation to get started.
This will either be an email or an activation code (depending on the method your fleet manager chooses).
Circle K Pro app welcome screens

3. Download our Circle K Pro app and enter your access code.

Install the app on your phone and enter the code you received when prompted.
Circle K Pro app register your account screen

4. Register your account.

After entering the access code, the app will ask you to register.
Enter all required information and confirm your account registration.
Welcome to the Circle K Pro app screen

5. You can now start using the Circle K Pro app.

Your enrollment was successful and you can now start using the app for more convenient fueling, charging, and other services.

  • Where do I find a map with all stations?​
  • How do I transition my fleet to HVO100 without disrupting operations?

    Transitioning is straightforward and usually requires no retrofitting of vehicles. HVO100 can be mixed with regular diesel during the switch, allowing for a phased rollout across your fleet. It’s readily available at select Circle K locations with expanding coverage.

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  • How can recipients of Circle K Gift Card add it to their e-wallet?

    The receiver of the Circle K Gift Card will see an 'Add to wallet' button, when Circle K Gift card arrives in their e-mail. Click on the button and the card is added to their e-wallet.

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  • What is a Circle K Gift card? 

    The Circle K Corporate Gift Card is your all-in-one solution for gifting, rewarding, and fueling connections. Share the convenience of shopping, fueling up, and car washes with employees, partners, and customers. Personalise incentives, promotions, and rewards seamlessly through digital integration. Versatile, reloadable, and designed for delight – the Circle K Gift Card is your card of choice.

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  • What is the difference between Single Delivery and Bulk delivery orders? 

    The key distinction between Single Delivery and Bulk Delivery orders is in how we handle the delivery process.


    When you opt for Single Delivery, each Circle K Gift Card will be sent to you in its own separate email. In this option you can also choose different amounts per receiver. 


    On the other hand, if you select the Bulk Delivery option, you'll receive a file containing several Circle K Gift Cards that you can distribute as needed. In this option you can only choose one gift card value for all cards.


    You can use either the Single Delivery or Bulk Delivery options when personalizing Circle K Gift Cards.

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  • Where can I see my invoices?

    Your invoices will be delivered by e-mail or EDI depending on what you have selected during the registration process in the Circle K Corporate Gift Card account.

     

    You can log in to the Circle K Corporate Gift Card account here, click on the 'Order Dashboard' to access your purchase history, including order dates and order amounts.

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  • Can I receive invoices via e-mail?
  • How do I change my PIN?​

    It is possible to change your PIN from the one assigned to you. 

    Please contact us for details and locations where this can be done. 

    Call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.

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  • Is the Circle K Gift Card usable across borders?

    Circle K digital and physical cards are accepted in all countries where Circle K operates its stations & stores. To find a list of stores that accept Circle K gift cards, please follow this link.

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  • Can I use my Fuel Card with the Circle K Extra fuel discounts?

    No, unfortunately Fuel Cards cannot be used in conjunction with the Circle K Extra fuel discounts which includes 1c, 2c, and 3c off per litre of fuel.

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  • How do I change company info?​

    In order to change the address, contact details or card dispatch address, please e-mail info@circlekcard.ie.

    In order to change the legal entity, contact your account manager or e-mail request to info@circlekcard.ie, and we’ll make the changes.

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  • Can I cancel the purchase?

    It depends on the status of your order. You can only cancel orders that are in the “draft” or “failed” status. If your order is in status “pending” or “completed”, the order is either currently being processed or has already been processed, and the gift cards have been fulfilled. We're always here to help, please contact the Circle K Customer Service team here.

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  • How can I buy a Circle K Gift card? 

    If you're buying a Circle K Gift card for the first time:
    1. Please sign up for an account here.
    2. If you already have an existing account: Log in using your credentials here.
     
    To purchase a Circle K Gift card, follow these steps:
    1. Visit the Circle K Gift card page here.
    2. Click on the "Buy a card" tab.
    3. You will be redirected to the Circle K Corporate Gift card account for card ordering and other operations.
     
    To order your Circle K Gift card through the Circle K Corporate Gift card portal:
    1. Log in to your account.
    2. Click on the "Create new order" button.
    3. You have two options for ordering:
    a) Single Delivery
    b) Bulk Delivery


    The digital Circle K Gift card will be delivered to the recipient's email address, which should be provided during the ordering process.

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  • Do all Circle K Stations accept Circle K Gift Cards?

    Most of the stations on our network can accept Circle K Gift Cards, our Circle K Express sites do not sell or accept Circle K Gift Cards. You can find a list of participating stations here.

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  • Where can I see and track my Circle K orders?

    For an overview of your orders, log into the Circle K Corporate Gift Card account using your credentials. 

    1. Navigate to the 'Order Dashboard' section. 

    2. In this section, you will find a list of your orders. 

    3. Each order is accompanied by its status and other relevant information. 

    4. For more detailed information about a specific order, click on that order. 

    5. This will provide you with details such as the order date, value, status, and the order processing history.

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  • Can I personalise the Circle K Gift Card message?

    You can select different Circle K Gift Card designs, however, you can not create personalised messages for Circle K Gift Cards.

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  • Do you have a card that works in Europe?​
  • Can I correct the nominal value of Circle K gift cards?

    Once an order has been submitted, you cannot edit nominal values. If an order is in the status “draft” or “failed” you can cancel it and then resubmit an updated order.

     

    In case of issues related to purchase, we're always here to help. Please contact Circle K Customer Service team here.

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  • Where can I see my available funds?

    You can view your available funds on the Circle K Corporate Gift Card site. To access this information, please follow these steps: 

    1. Log into the Circle K Corporate Gift Card site here.

    2. Available account funds will be seen on the left side of the selection bar, next to the “Account details” section.

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  • What should I do if I havent received my PIN?

    If you have received your fuelcard in the past few days, you will receive your PIN shortly. Both are posted on different days for security purposes. Please allow up to 7 working days for your PIN to arrive.

    If you have been waiting over 7 days please call our customer service centre during the working hours (Mon-Fri 09:00-17:00) at 1800 323233 or +353 91482900 or e-mail info@circlekcard.ie.

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Man happily helping customers over the phone

Still have questions?

Circle K Pro has a dedicated team of experts ready to help you. Fill out the form below and we will contact you shortly!